Frontline Member Experience & Accounts Specialist

Credit-Unions-of-Alabama; Loxley (AL); On-site; USD 29,000 - 36,000; Full time

Job summary

Alabama Credit Union in Loxley and nearby branches seeks a frontline Member Experience Representative to welcome members, open new accounts, and build lasting relationships. You will assist with deposits, withdrawals, loan requests, and related transactions, while informing members about products and services to meet their financial needs.

This fast-paced role requires attention to detail, strong customer service, and a community-focused mindset, with opportunities to grow and advance within the

Qualifications

• High school diploma or equivalent required.
• Customer service and cash handling experience.
• Proficiency with Microsoft Office and web-based apps; able to follow procedures.

Responsibilities

• Open new accounts and onboard members.
• Assist with deposits, withdrawals, balance transfers, and card/orders.
• Promote and explain Alabama Credit Union products and services.
• Provide accurate and efficient service in a fast-paced environment.

Skills

Customer service

Cash handling

Microsoft Office

Web-based applications

Sales ability

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Alabama Credit Union in Loxley and nearby branches seeks a frontline Member Experience Representative to welcome members, open new accounts, and build lasting relationships. You will assist with deposits, withdrawals, loan requests, and related transactions, while informing members about products and services to meet their financial needs.

This fast-paced role requires attention to detail, strong customer service, and a community-focused mindset, with opportunities to grow and advance within the