Member Growth Specialist - Fitness Studio

Camarillo Fitness Management Holdings LLC; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

CamFit is seeking a dynamic Sales Associate to grow studio memberships and deliver an exceptional guest experience. You will lead tours, explain the Orangetheory workout, and guide prospects through the sales process while building relationships and confidently asking for the sale.

Frequent front-desk duties include greeting guests, scheduling visits, and keeping the studio clean and stocked. Ability to work flexible hours and thrive in a fast-paced team environment is essential.

Qualifications

• Genuine interest in health and fitness and helping people reach goals.
• Strong sales ability with confidence asking for the sale.
• Excellent written and verbal communication.
• Ability to multitask and stay organized in a fast-paced environment.
• Proficiency with basic computer software and CRM platforms.
• Flexible availability for weekdays, evenings, weekends and holidays.
• Positive, proactive attitude with eagerness to grow within CamFit.
• Comfort with frequent cleaning and sanitation duties.

Responsibilities

• Welcome members and guests at the front desk with a friendly, high-energy impression.
• Build rapport with prospects, tour the studio, explain the workout, and recommend memberships.
• Convert leads into members by addressing questions and handling objections.
• Meet or exceed sales goals for memberships, renewals, and retail products.
• Lead timely follow-up by phone, text, and email and update CRM records.
• Support referrals, partnerships, events, and local outreach to generate leads.
• Assist members with account questions and changes, promoting retention.
• Perform frequent cleaning duties to keep front desk, lobby, and studio guest-ready.
• Collaborate with coaches and leadership to maintain a vibrant member experience.

Skills

Sales skills

Customer service

Communication

Organization

CRM tools

Flexibility

Positive attitude

Cleaning duties

Tools

CRM software

Microsoft Office

POS/checkout systems

Job description

CamFit is seeking a dynamic Sales Associate to grow studio memberships and deliver an exceptional guest experience. You will lead tours, explain the Orangetheory workout, and guide prospects through the sales process while building relationships and confidently asking for the sale.

Frequent front-desk duties include greeting guests, scheduling visits, and keeping the studio clean and stocked. Ability to work flexible hours and thrive in a fast-paced team environment is essential.