Fitness Studio Sales & Member Experience Pro

Camarillo Fitness Management Holdings LLC

Vancouver (WA)

On-site

USD 21,000 - 30,000

Part time

6 days ago
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Job summary

CamFit is hiring a Sales Associate to grow studio membership by engaging guests, guiding them through the sales process, and confidently closing sales. You will welcome guests, give tours, explain the Orangetheory workout, and help them choose the best membership option while keeping the studio clean and organized.

In this role you will support front-desk operations, follow up with leads via phone/text/email, and work with coaches to deliver a high-energy member experience.

Qualifications

  • Enthusiasm for health and fitness, with a genuine interest in helping people achieve their goals.
  • Strong sales skills and confidence asking for the sale; previous experience in a goal-driven fitness, wellness, hospitality, or retail environment preferred.
  • Excellent written and verbal communication skills.
  • Ability to multitask, stay organized, and work effectively in a fast-paced team environment.
  • Proficiency with basic computer software, including Microsoft Office, email, membership management systems, CRM platforms, and other operational tools.
  • Flexible availability to work weekdays, evenings, weekends, and holidays as needed.
  • Positive, proactive attitude with a desire to grow within the CamFit community.
  • Comfortable performing frequent physical cleaning and sanitation tasks throughout the shift; cleaning is a significant responsibility

Responsibilities

  • Welcome members and guests, manage front-desk check-ins, and create a friendly, high-energy first impression
  • Build rapport with prospective members, conduct studio tours, explain the Orangetheory workout, and recommend the membership option that best fits their goals
  • Convert leads and introductory guests into members by addressing questions, handling objections, and confidently asking for the sale
  • Meet or exceed individual and studio sales goals for memberships, renewals, and retail products while maintaining established activity expectations for outreach, appointments, and membership conversions
  • Complete timely lead follow-up by phone, text, and email; schedule introductory visits and accurately update the studio’s CRM and sales systems
  • Support referral generation, local partnerships, community events, and grassroots outreach to build awareness and develop new membership leads
  • Support members with account questions, membership changes, and general requests while promoting retention and an exceptional member experience
  • Perform frequent, hands-on cleaning throughout every shift, including wiping and sanitizing equipment and high-touch surfaces, cleaning restrooms, sweeping, vacuuming, mopping, removing trash, restocking supplies, and keeping the front desk, lobby, studio, and shared areas member-ready
  • Collaborate with coaches and studio leadership to create a consistent, high-energy member experience

Skills

Sales skills
Communication skills
CRM familiarity
Office software
Flexible schedule
Team player
Cleaning tasks

Tools

CRM platforms
Microsoft Office

Job description

CamFit is hiring a Sales Associate to grow studio membership by engaging guests, guiding them through the sales process, and confidently closing sales. You will welcome guests, give tours, explain the Orangetheory workout, and help them choose the best membership option while keeping the studio clean and organized.

In this role you will support front-desk operations, follow up with leads via phone/text/email, and work with coaches to deliver a high-energy member experience.

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