Member-Focused Teller I: Precise Cash Handling & Service

Houston-Police-Credit-Union-; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Houston Police Credit Union is seeking a teller to accurately process financial transactions in lobby, drive-thru, or by telephone, providing friendly, confidential service and minimizing member wait times.

The position emphasizes cash handling and customer service, requires a high school degree or GED, and may involve balancing cash drawers and handling regulatory compliance. Flexibility for extended hours and a professional appearance is expected.

Qualifications

• Cash handling and customer service experience is strongly preferred.
• A high school degree or GED is required.

Responsibilities

• Perform teller transactions accurately and efficiently in lobby, drive-thru, or by telephone.
• Balance cash drawer daily and follow cash balancing guidelines.
• Research, troubleshoot and resolve member inquiries regarding policies and products.
• Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities.
• Comply with applicable laws and regulations, including Bank Secrecy Act, Patriot Act, and OFAC.

Skills

Cash handling

Customer service

Attention to detail

Education

High school degree or GED

Job description

Houston Police Credit Union is seeking a teller to accurately process financial transactions in lobby, drive-thru, or by telephone, providing friendly, confidential service and minimizing member wait times.

The position emphasizes cash handling and customer service, requires a high school degree or GED, and may involve balancing cash drawers and handling regulatory compliance. Flexibility for extended hours and a professional appearance is expected.