Member-Focused Teller & Financial Concierge

Greater Nevada Credit Union; Minden (NV); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Paid time off

Paid holidays and volunteer time

Job summary

Greater Nevada Credit Union’s Teller position at the Minden branch emphasizes delivering excellent member service while handling transactions and promoting financial products. You will engage members, process deposits, withdrawals, and transfers, and ensure accuracy and security in daily cash handling.

This role requires a high school diploma or GED, strong communication skills, attention to detail, and a willingness to learn and grow with a collaborative, community-focused team.

Qualifications

• 6+ months of customer service experience in a customer-facing environment
• 6+ months cash handling experience
• High School Diploma or GED required
• Basic computer skills and ability to learn systems
• Strong attention to detail and customer service skills

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
• Balance cash drawers and maintain proper cash levels.
• Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
• Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union’s operations.

Skills

Excellent Communication Skills

Problem Solving and Analytical Skills

Friendly and Outgoing Personality

Sales Skills and Experience

Effective Relationship Building Skills

Willing to take initiative

Action oriented

Communicates effectively

Customer (member) focused

Collaborates

Education

High School Diploma or GED

Job description

Greater Nevada Credit Union’s Teller position at the Minden branch emphasizes delivering excellent member service while handling transactions and promoting financial products. You will engage members, process deposits, withdrawals, and transfers, and ensure accuracy and security in daily cash handling.

This role requires a high school diploma or GED, strong communication skills, attention to detail, and a willingness to learn and grow with a collaborative, community-focused team.