TELLER - MINDEN

Greater Nevada Credit Union, a Division of America First; Minden (NV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off and holidays

Volunteer time off

Employee discounts

Job summary

Greater Nevada Credit Union, a division of America First, is seeking a Teller at our Minden branch to deliver friendly, accurate financial transactions and personalized member service. You will balance cash drawers, promote products, educate members, and follow security and regulatory policies.

The role requires 6+ months of customer service and cash handling, a High School Diploma or GED, and basic computer skills.

Qualifications

• 6+ months of customer service experience in a customer-facing environment.
• 6+ months cash handling experience.
• High School Diploma or GED required.
• Basic computer skills and ability to learn systems.
• Strong attention to detail and customer service skills.

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services and identify opportunities to cross-sell.
• Adhere to regulatory requirements and internal policies to safeguard member confidentiality and security.

Skills

Excellent Communication Skills

Problem Solving

Analytical Skills

Friendly and Outgoing Personality

Sales Skills and Experience

Effective Relationship Building

Initiative

Team Collaboration

Customer-focused

Education

High School Diploma or GED

Job description

At Greater Nevada Credit Union, a division of America First, we are committed to making a meaningful difference in the lives of our members, our communities, and one another.Our team takes pride in serving our members while investing in the communities where we live and work. Our collaborative culture encourages innovation, professional growth, and a shared commitment to delivering exceptional member experiences.Why Join Us?Make a meaningful difference in the lives of our members and communitiesBe part of a collaborative and supportive teamGrow your career through learning and development opportunitiesWork for an organization committed to helping people and communities thriveIf you're passionate about helping others, building meaningful relationships, working as part of a team, and making an impact, we'd love to meet you!About The Position:The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.What You'll Be DoingCreate a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.Balance cash drawers and maintain proper cash levels.Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.Qualifications6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)6+ months cash handling experienceHigh School Diploma or GED requiredBasic computer skills and ability to learn systemsStrong attention to detail and customer service skillsSkills & CompetenciesExcellent Communication SkillsProblem Solving and Analytical SkillsFriendly and Outgoing PersonalitySales Skills and ExperienceEffective Relationship Building SkillsWilling to take initiativeAction orientedCommunicates effectivelyCustomer (member) focusedCollaboratesPhysical DemandsWhile performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.Location and Travel RequirementsGreater Nevada Credit Union's Minden Branch1545 US Highway 395 N, Minden, NV 89423 United StatesLocated in an idyllic small community in beautiful Northern NevadaCompensation & Benefits$17.07 - 23.56 per hourCompensation is dependent on experienceMedical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependentsHealth Savings Account contributionsSupplemental insurance and life insurance plansPaid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employmentPaid time to volunteer and make a contribution to the communityEmployee product and service discountsGreater Nevada is an Equal Opportunity EmployerEmployment at Greater Nevada Credit Union, a division of America First, is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.