Member-Focused Teller & Financial Guidance

Desert Financial Credit Union; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Desert Financial Credit Union is seeking a Teller to welcome members, handle transactions with accuracy, and provide friendly, consultative service at the Mesa branch. You will process cash deposits and withdrawals, promote digital tools, and participate in coaching to grow professional skills and branch performance.

The role requires a high school diploma or GED and 1+ year experience in sales and service, with preferred cash handling and notary certification within 30 days.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in Sales and Service.
• Cash handling experience preferred.
• Notary certification within 30 days preferred.
• Demonstrates accuracy and adherence to procedures; resolves discrepancies proactively.
• Shows care, patience, and professionalism in every interaction.
• Comfort with technology and learning new systems.

Responsibilities

• Welcome members to the branch and manage lobby traffic with courteous, professional support.
• Process deposits, withdrawals, check payments, and account servicing with accuracy and compliance.
• Engage in consultative conversations to identify member needs and submit referrals.
• Utilize CRM and digital tools to complete transactions and promote self-service options.
• Participate in coaching and cross-training to support branch goals.

Skills

Sales and Service

Cash handling

Communication

Teamwork

Education

High School Diploma or GED

Notary Certification within 30 days

Tools

CRM systems

Job description

Desert Financial Credit Union is seeking a Teller to welcome members, handle transactions with accuracy, and provide friendly, consultative service at the Mesa branch. You will process cash deposits and withdrawals, promote digital tools, and participate in coaching to grow professional skills and branch performance.

The role requires a high school diploma or GED and 1+ year experience in sales and service, with preferred cash handling and notary certification within 30 days.