Member Experience Teller: Build Relationships & Solutions

Greater Nevada Credit Union; Nevada (IA); Hybrid; USD 48,913,000 - 67,564,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Health Savings Account contributions

Paid time off and holidays

Employee discounts

Volunteer time off

Job summary

Greater Nevada Credit Union in Minden, NV is seeking a Teller to serve as the face of the credit union, handling transactions accurately and promoting financial products to members. You will balance cash drawers, protect member information, and build rapport through proactive support and friendly engagement.

The role emphasizes teamwork, initiative, and opportunity for growth. A high school diploma and cash-handling experience are required, along with strong communication and problem-solving

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar).
• 6+ months cash handling experience.
• High School Diploma or GED required.
• Basic computer skills and ability to learn systems.

Responsibilities

• Greet members and provide friendly, professional service.
• Process deposits, withdrawals, transfers, and loan payments accurately & efficiently.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services; identify cross-sell opportunities.
• Adhere to regulatory requirements and internal policies to protect member confidentiality and prevent fraud.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Sales experience

Relationship building

Initiative

Team collaboration

Active listening

Attention to detail

Education

High School Diploma or GED

Job description

Greater Nevada Credit Union in Minden, NV is seeking a Teller to serve as the face of the credit union, handling transactions accurately and promoting financial products to members. You will balance cash drawers, protect member information, and build rapport through proactive support and friendly engagement.

The role emphasizes teamwork, initiative, and opportunity for growth. A high school diploma and cash-handling experience are required, along with strong communication and problem-solving