Member-Focused Teller: Build Trust & Solutions

Greater Nevada Credit Union, a Division of America First; Minden (NV); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Savings Account contributions

Paid time off and holidays

Volunteer time

Employee product and service discounts

Job summary

Greater Nevada Credit Union is seeking a Teller to serve as the face of the credit union, delivering exceptional member service and personalized financial solutions. In this role, you will handle deposits, withdrawals, transfers, and loan payments with accuracy while promoting our products and services.

You will balance cash drawers, educate members on offerings, and ensure compliance with policies to protect member information and prevent fraud.

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar).
• 6+ months cash handling experience.
• High School Diploma or GED required.

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly and assisting in a friendly, professional manner.
• Conduct financial transactions accurately and efficiently (deposits, withdrawals, transfers, loan payments).
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services and identify cross-sell opportunities.
• Adhere to regulatory requirements and internal policies to safeguard member information and prevent fraud.

Skills

Customer service

Cash handling

Communication

Sales skills

Relationship building

Initiative

Problem solving

Team collaboration

Attention to detail

Organizational skills

Education

High School Diploma or GED

Job description

Greater Nevada Credit Union is seeking a Teller to serve as the face of the credit union, delivering exceptional member service and personalized financial solutions. In this role, you will handle deposits, withdrawals, transfers, and loan payments with accuracy while promoting our products and services.

You will balance cash drawers, educate members on offerings, and ensure compliance with policies to protect member information and prevent fraud.