Member Experience Teller & Financial Solutions Pro

Greater Nevada Credit Union, a Division of America First; Ely (NV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

HSA contributions

Life & supplemental insurance

Paid time off

Holidays & leave

Volunteer time off

Job summary

Greater Nevada Credit Union, a division of America First, invites you to join us as a Teller at our Ely branch. You will deliver exceptional member service, handle cash transactions, and promote our financial products while building lasting relationships with members in a supportive, collaborative team environment.

You will learn and follow regulatory requirements and internal policies to ensure the security and integrity of all operations, while contributing to a welcoming, accurate, and

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar).
• 6+ months cash handling experience.
• Basic computer skills and ability to learn systems.

Responsibilities

• Conduct deposits, withdrawals, transfers, and loan payments accurately and efficiently.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services and identify cross-sell opportunities.
• Adhere to regulatory requirements and internal policies to protect member confidentiality and prevent fraud.

Skills

Excellent communication

Problem solving

Friendly demeanor

Sales skills

Relationship building

Initiative

Action oriented

Clear communication

Customer focus

Team collaboration

Education

High School Diploma or GED

Job description

Greater Nevada Credit Union, a division of America First, invites you to join us as a Teller at our Ely branch. You will deliver exceptional member service, handle cash transactions, and promote our financial products while building lasting relationships with members in a supportive, collaborative team environment.

You will learn and follow regulatory requirements and internal policies to ensure the security and integrity of all operations, while contributing to a welcoming, accurate, and