Member Experience Teller

Greater Nevada Credit Union; Ely (NV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Savings Account contributions

Paid time off and holidays

Life insurance

Job summary

Greater Nevada Credit Union in Ely, NV is hiring a Teller to provide exceptional member service and financial solutions. You will handle deposits, withdrawals, transfers, and loan payments, while promoting our products and building trust with members.

The role emphasizes accuracy, strong communication, and a friendly, proactive approach. Join a community-focused team at a local branch that values growth, learning, and service excellence.

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)
• 6+ months cash handling experience
• Basic computer skills and ability to learn systems
• Strong attention to detail and customer service skills

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and detail.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
• Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions.

Skills

Customer service

Cash handling

Attention to detail

Basic computer skills

Communication skills

Team player

Education

High School Diploma or GED

Job description

Greater Nevada Credit Union in Ely, NV is hiring a Teller to provide exceptional member service and financial solutions. You will handle deposits, withdrawals, transfers, and loan payments, while promoting our products and building trust with members.

The role emphasizes accuracy, strong communication, and a friendly, proactive approach. Join a community-focused team at a local branch that values growth, learning, and service excellence.