Member-First Gym Sales & Service Pro

24 Hour Fitness; Antioch (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness in Antioch is seeking a Sales and Service Expert to provide an outstanding guest experience and drive membership, fitness, and retail sales. You will engage guests, present membership options, and guide them through our CARE sales process to help them meet their fitness goals.

Join a club team focused on onboarding new members, lead generation, and effective promotions. A service mindset and a proactive approach to member needs are essential for success.

Qualifications

• High School diploma or GED required.
• CPR/AED certification within 60 days of employment.
• Bachelor's degree preferred.
• 1-2 years of service sales experience preferred.
• Experience in fitness or retail preferred.

Responsibilities

• Executes CARE sales model with each guest and relates how products/services meet fitness needs.
• Tours potential members and describes facilities and services aligned to individual goals.
• Communicates membership and fitness offers clearly using presentation tools.
• Enrols guests using sales techniques and MAP procedures.
• On-boards new members and supports retention activities to drive profitability.
• Consistently achieves or exceeds personal and team sales goals.

Skills

Sales experience

Customer service

Interpersonal communication

POS system

Membership systems

Team player

Education

High School Diploma

CPR/AED certification

Bachelor's degree preferred

Tools

POS system

Membership software

Job description

24 Hour Fitness in Antioch is seeking a Sales and Service Expert to provide an outstanding guest experience and drive membership, fitness, and retail sales. You will engage guests, present membership options, and guide them through our CARE sales process to help them meet their fitness goals.

Join a club team focused on onboarding new members, lead generation, and effective promotions. A service mindset and a proactive approach to member needs are essential for success.