Member Experience & Wellness Concierge

Vasa Fitness co; Centennial (CO); Hybrid; USD 31,000 - 34,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

Employee Assistance Program (EAP)

Paid time off

Career growth

Parental leave

Job summary

VASA Fitness in Centennial, Colorado is seeking a Member Experience Specialist to greet members, answer questions about memberships and upgrades, and keep the club clean and welcoming.

As the first friendly face, you’ll guide members on fitness options, support personal training opportunities, and contribute to a positive, energetic environment. Prior customer service and sales experience is valued.

Qualifications

• Strong communication skills and a professional approach
• Comfortable multi-tasking and working independently
• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet members warmly and create personal connections at the front desk
• Guide members on memberships, upgrades, and personal training options
• Keep the club clean, organized, and welcoming
• Assist members and guests with questions and tours to promote engagement

Skills

Customer service

Sales

Communication

Job description

VASA Fitness in Centennial, Colorado is seeking a Member Experience Specialist to greet members, answer questions about memberships and upgrades, and keep the club clean and welcoming.

As the first friendly face, you’ll guide members on fitness options, support personal training opportunities, and contribute to a positive, energetic environment. Prior customer service and sales experience is valued.