Member Experience Pro: Front Desk & Member Growth

Vasa Fitness co; Littleton (CO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

EAP (free services)

Paid time off

Medical/Dental/Vision

Parental leave

Job summary

VASA Fitness is seeking a Member Experience Specialist at our Littleton, CO club. You will greet members, guide them through memberships and training options, and keep the front desk inviting and organized.

The role emphasizes friendly interactions, strong communication, and a proactive approach to sales and member satisfaction. This full-time position offers competitive pay with commission eligibility and growth opportunities within a vibrant fitness community.

Qualifications

• 1+ year of customer service experience, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members and guests warmly; create personal connections.
• Explain memberships, upgrades, and personal training options.
• Keep the front desk and club clean and organized.
• Meet sales goals through confident conversations and tours.
• Assist members with quick, helpful solutions.

Skills

Communication skills

Multi-tasking

Customer service

Membership sales

Independent work

CPR certification (plus)

Job description

VASA Fitness is seeking a Member Experience Specialist at our Littleton, CO club. You will greet members, guide them through memberships and training options, and keep the front desk inviting and organized.

The role emphasizes friendly interactions, strong communication, and a proactive approach to sales and member satisfaction. This full-time position offers competitive pay with commission eligibility and growth opportunities within a vibrant fitness community.