Member Experience Concierge

Vasa Fitness co; Longmont (CO); Hybrid; USD 32,000 - 75,000; Full time

Benefits offered by this job

Gym memberships for you and a guest

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision benefits

Paid Parental Leave

Job summary

VASA Fitness in Longmont, CO is seeking a Member Experience Specialist to warmly greet members, assist with memberships and upgrades, and guide personal training options. You’ll keep the club clean, organized, and inviting while building personal connections that empower members on their fitness journey.

The role emphasizes strong communication, independent multi-tasking, and a passion for health and wellness. Experience in customer service and sales is preferred.

Qualifications

• 1+ year of customer service, membership sales preferred
• Interest in health, wellness, and fitness
• Ability to pass a background check
• Bilingual skills or CPR certification are a plus

Responsibilities

• Greet members warmly at the front desk and set a welcoming tone
• Guide members on memberships, upgrades, and personal training options
• Keep the club clean, organized, and inviting for guests and members
• Lead confident conversations and tours to drive membership sales
• Support team in ensuring a positive member experience daily

Job description

VASA Fitness in Longmont, CO is seeking a Member Experience Specialist to warmly greet members, assist with memberships and upgrades, and guide personal training options. You’ll keep the club clean, organized, and inviting while building personal connections that empower members on their fitness journey.

The role emphasizes strong communication, independent multi-tasking, and a passion for health and wellness. Experience in customer service and sales is preferred.