Member Experience Concierge

Vasa Fitness co; Orem (UT); Hybrid; USD 24,000 - 75,000; Full time

Benefits offered by this job

Complimentary gym memberships

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision benefits

Paid Parental Leave

Career growth opportunities

Job summary

VASA Fitness is seeking a Member Experience Specialist at our North Orem club. You’ll greet members, share information on memberships, upgrades, and personal training options, and keep the club clean and welcoming. Your day involves connecting with members to motivate and support their fitness journey.

Great candidates bring strong communication, customer service experience, and a positive, independent work style. This is an on-site role with full benefits and growth potential.

Qualifications

• 1+ year of customer service experience.
• Experience in membership sales preferred.
• Ability to pass a background check.

Responsibilities

• Greet members as the first friendly face at the front desk and set a welcoming tone.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized and maintain a welcoming environment.
• Engage with members to motivate and support their fitness journey.

Skills

Communication skills

Customer service

Multi-tasking

Membership sales

Job description

VASA Fitness is seeking a Member Experience Specialist at our North Orem club. You’ll greet members, share information on memberships, upgrades, and personal training options, and keep the club clean and welcoming. Your day involves connecting with members to motivate and support their fitness journey.

Great candidates bring strong communication, customer service experience, and a positive, independent work style. This is an on-site role with full benefits and growth potential.