Member Experience & Welcome Specialist

YMCA of Greater Brandywine; Exton (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free family YMCA membership

Insurance (medical, dental, vision)

Paid holidays & PTO

Babysitting while you work

12% retirement employer contribution

Employee Assistance Program

Education reimbursement & tuition"

Career development & training

Referral bonus

Job summary

YMCA of Greater Brandywine is seeking a Membership Associate to welcome visitors, explain benefits, and connect members with programs and resources. You will help guide tours for prospective members and assist with membership processing in our facility.

The role emphasizes delivering outstanding customer service and maintaining accurate records while promoting the YGBW mission. Availability and willingness to engage with families and youths are essential.

Qualifications

• High school diploma or GED preferred.
• Availability: Mon 4:30am–9:00am, Tue 1:00pm–5:00pm, Wed 11:00am–2:00pm.
• Must be at least 18 years of age.
• Experience with children preferred.

Responsibilities

• Greet members and guests; direct them to appropriate areas.
• Articulate benefits, offerings and values of YGBW membership and programs.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

Membership software

Job description

YMCA of Greater Brandywine is seeking a Membership Associate to welcome visitors, explain benefits, and connect members with programs and resources. You will help guide tours for prospective members and assist with membership processing in our facility.

The role emphasizes delivering outstanding customer service and maintaining accurate records while promoting the YGBW mission. Availability and willingness to engage with families and youths are essential.