Member Services Teller — Engaging, Community-Focused

Greater Nevada; Sparks (NV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Health Savings Account

Paid time off

12 annual paid holidays

Volunteer time off

Employee product discounts

Job summary

Greater Nevada Credit Union's Spanish Springs Branch in Sparks, NV is seeking a Teller to serve as the face of the credit union, handling a variety of financial transactions and providing personalized service. You will promote products, build member relationships, and ensure accurate, secure operations in a fast-paced environment.

The role emphasizes accuracy, friendly communication, and compliance with policies; prior cash handling and customer service experience are preferred.

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)
• 6+ months cash handling experience
• High School Diploma or GED required
• Basic computer skills and ability to learn systems
• Strong attention to detail and customer service skills

Responsibilities

• Greet members and provide friendly, professional service.
• Process financial transactions accurately: deposits, withdrawals, transfers, loan payments.
• Balance cash drawers and maintain proper cash levels.
• Educate members on GNCU products and services; identify cross-sell opportunities.
• Adhere to regulatory requirements and internal policies to protect member confidentiality and prevent fraud.

Skills

Customer service

Cash handling

Communication

Attention to detail

Sales skills

Relationship building

Initiative

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Greater Nevada Credit Union's Spanish Springs Branch in Sparks, NV is seeking a Teller to serve as the face of the credit union, handling a variety of financial transactions and providing personalized service. You will promote products, build member relationships, and ensure accurate, secure operations in a fast-paced environment.

The role emphasizes accuracy, friendly communication, and compliance with policies; prior cash handling and customer service experience are preferred.