Member Experience Team Lead

Sam's Club; Maplewood (MO); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Life insurance

Job summary

Sam's Club in Maplewood, MO is seeking a supervising associate to support store operations by assigning duties, coaching team members and guiding them on member service and processes. You will assist with member information, help customers with purchases, operate registers or self-checkout, and ensure smooth front-end operations while keeping the area tidy and compliant with policies.

The role emphasizes collaboration, integrity and delivering great member experiences through teamwork and

Qualifications

• At least 6 months retail experience.
• At least 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and directing duties.
• Contribute to member service by addressing needs and queries.
• Support front-end operations and accuracy of transactions.

Skills

Retail experience

Customer service

Job description

Sam's Club in Maplewood, MO is seeking a supervising associate to support store operations by assigning duties, coaching team members and guiding them on member service and processes. You will assist with member information, help customers with purchases, operate registers or self-checkout, and ensure smooth front-end operations while keeping the area tidy and compliant with policies.

The role emphasizes collaboration, integrity and delivering great member experiences through teamwork and