Member Experience & Merchandising Lead

Sam's Club; St. Louis (MO); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in the United States is seeking a team member to support member services, merchandising, and store operations. The role emphasizes helping members with self-service technology, guiding purchasing decisions, and maintaining sales floor presentation.

Responsibilities include supervising associates, training staff on service approaches, processing deliveries, ensuring safety and policy compliance, and contributing to a culture of integrity and teamwork while delivering exceptional member

Qualifications

• Strong customer service skills and ability to identify member needs.
• Experience in merchandising and stock management.
• Ability to train and supervise associates.
• Commitment to store safety and policy compliance.

Responsibilities

• Provide member service by assisting with purchases and services.
• Supervise and coach associates in assigned area.
• Receive, stock, and organize merchandise; maintain floor presentation and documentation.
• Maintain safety standards and ensure compliance with policies.

Skills

Customer service

Merchandising

Supervision

Communication

Ethical standards

Retail operations

Job description

Sam's Club in the United States is seeking a team member to support member services, merchandising, and store operations. The role emphasizes helping members with self-service technology, guiding purchasing decisions, and maintaining sales floor presentation.

Responsibilities include supervising associates, training staff on service approaches, processing deliveries, ensuring safety and policy compliance, and contributing to a culture of integrity and teamwork while delivering exceptional member