Member Experience Team Lead

Sam's Club; Raleigh (NC); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Life insurance

Job summary

Sam's Club in Raleigh, NC seeks an associate to support the front-end area with supervision, training, and member service excellence. You will assist management, ensure smooth checkout, and promote Sam's Club memberships while delivering friendly guidance to shoppers.

Responsibilities include processing memberships and credit accounts, supporting sales events, and maintaining a clean, organized front-end area. Minimum 6 months retail and customer service experience required.

Qualifications

• 6 months retail experience including front-end equipment (cash register) and 6 months customer service.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates in assigned area and provide guidance on member service.
• Promote membership, process memberships and credit accounts, and support sales events.
• Handle cash register transactions and maintain checkout area, ensuring accuracy and speed.
• Maintain store cleanliness and organize merchandise in assigned area.

Skills

Customer service

Cash register operation

Team leadership

Job description

Sam's Club in Raleigh, NC seeks an associate to support the front-end area with supervision, training, and member service excellence. You will assist management, ensure smooth checkout, and promote Sam's Club memberships while delivering friendly guidance to shoppers.

Responsibilities include processing memberships and credit accounts, supporting sales events, and maintaining a clean, organized front-end area. Minimum 6 months retail and customer service experience required.