Member Experience Team Lead

Sam's Club; Chesapeake (VA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Paid time off

Job summary

Sam's Club in Chesapeake, VA is seeking a front-end associate to assist management, supervise associates, and guide member service approaches. You will process memberships, upgrades, and credit accounts while promoting the value of Sam's Club products and services.

You will help members with purchases, self-checkout guidance, and keeping the front-end area organized and welcoming, in a fast-paced retail environment.

Qualifications

• Retail experience including operating front-end equipment and customer service.
• Must be 18 years of age or older.

Responsibilities

• Assist management by supervising associates and directing tasks.
• Provide member service, assist with purchases and guide self-checkout.
• Process memberships, upgrades, and credit accounts; promote membership benefits.
• Maintain store standards and assist with maintainable policies and procedures.

Skills

Customer service

Cash handling

Front-end equipment

Tools

POS systems

Job description

Sam's Club in Chesapeake, VA is seeking a front-end associate to assist management, supervise associates, and guide member service approaches. You will process memberships, upgrades, and credit accounts while promoting the value of Sam's Club products and services.

You will help members with purchases, self-checkout guidance, and keeping the front-end area organized and welcoming, in a fast-paced retail environment.