Member Experience Specialist

Sam's Club; Raleigh (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Raleigh, NC is seeking a Front End Associate to help members at the checkout, process purchases and exchanges, and promote Sam’s Club products and services. The role emphasizes friendly service, accurate transactions, and adherence to store policies to ensure a smooth shopping experience.

You will assist with self-checkout technology, help members with purchasing decisions, maintain clean entrance and checkout areas, and participate in safety and asset-protection practices while

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes payments, returns, refunds, and exchanges.
• Guides members on self-service technology and purchasing decisions.
• Maintains safe shopping environment and handles merchandise zones.
• Assists with training of Frontline Services associates on processes and procedures.
• Keeps area organized and protects Sam’s Club assets.
• Adheres to policies on receipt checks, shrink, and safety practices.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Raleigh, NC is seeking a Front End Associate to help members at the checkout, process purchases and exchanges, and promote Sam’s Club products and services. The role emphasizes friendly service, accurate transactions, and adherence to store policies to ensure a smooth shopping experience.

You will assist with self-checkout technology, help members with purchasing decisions, maintain clean entrance and checkout areas, and participate in safety and asset-protection practices while