Member Experience Team Lead

Walmart Inc.; Port Charlotte (FL); Sur place; USD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Live Better U tuition covered

401(k) matching and stock purchase

Résumé du poste

Walmart Sam's Club Port Charlotte is seeking a full-time Associate to support supervision and member service across assigned areas. You will assist with training, scheduling, and promoting club processes, while ensuring member satisfaction and adherence to policies.

You will help with transactions, memberships, and in-store merchandising to meet goals. You will engage customers, resolve issues per guidelines, operate registers and self-checkout, and assist with pickup orders.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsabilités

• Supervise associates by assigning duties, giving direction, and providing feedback.
• Train associates on processes, member service approaches, and procedures.
• Assist with membership processing, upgrades, and credit accounts; promote renewals.
• Assist members with purchasing decisions and self-service technology.
• Ensure club is clean, organized, and merchandise is properly stocked; handle claims and returns.

Connaissances

Retail experience

Customer service

Outils

Cash register operation

Description du poste

Walmart Sam's Club Port Charlotte is seeking a full-time Associate to support supervision and member service across assigned areas. You will assist with training, scheduling, and promoting club processes, while ensuring member satisfaction and adherence to policies.

You will help with transactions, memberships, and in-store merchandising to meet goals. You will engage customers, resolve issues per guidelines, operate registers and self-checkout, and assist with pickup orders.