Member Experience Team Lead

Sam's East, Inc.; Mechanicsburg (Cumberland County); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & life insurance

PTO & family leave

Education assistance (Live Better U)

Employee discounts

Job summary

Walmart's Sam's Club in Mechanicsburg, PA is seeking a supervisory associate to assist management in guiding front-end teams and ensuring member satisfaction. You will assign duties, train associates, handle member questions, and support recruiting, scheduling and coaching in line with company policies.

The role emphasizes integrity, teamwork, and delivering value to members while maintaining store standards and compliance, with a focus on meeting performance goals and improving service

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Skills

Retail experience

Customer service

Team leadership

Hiring & mentoring

Job description

Walmart's Sam's Club in Mechanicsburg, PA is seeking a supervisory associate to assist management in guiding front-end teams and ensuring member satisfaction. You will assign duties, train associates, handle member questions, and support recruiting, scheduling and coaching in line with company policies.

The role emphasizes integrity, teamwork, and delivering value to members while maintaining store standards and compliance, with a focus on meeting performance goals and improving service