Member Experience Team Lead

Sam's East, Inc.; Florida; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Walmart seeks a Front End Supervisor at Sam's Club in Apopka, FL to assist management with supervising associates, training staff, and ensuring member satisfaction. You will handle member services, process memberships, manage checkout operations, and support sales events while maintaining store standards and Open Door Policy compliance.

You will lead by example, coordinate with teams, and help ensure accuracy in cash handling, shrink control, and daily deposits, contributing to a positive

Qualifications

• Minimum Qualifications: 6 months retail experience including customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates by assigning duties and giving feedback
• Provide member service guidance and process memberships and upgrades
• Assist members with purchases, locate merchandise, and support self-checkout
• Oversee area operations, handle claims and returns, organize stock and maintain availability
• Prepare daily deposits and assist with cash handling procedures
• Develop and implement processes to meet business needs and ensure policy compliance
• Lead and participate in teams to meet timelines and quality targets

Skills

Customer service

Retail experience

Cash register

Tools

Cash register

Job description

Walmart seeks a Front End Supervisor at Sam's Club in Apopka, FL to assist management with supervising associates, training staff, and ensuring member satisfaction. You will handle member services, process memberships, manage checkout operations, and support sales events while maintaining store standards and Open Door Policy compliance.

You will lead by example, coordinate with teams, and help ensure accuracy in cash handling, shrink control, and daily deposits, contributing to a positive