Member Experience Specialist

Walmart; Brooksville (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase program

Paid time off and parental leave

Job summary

Walmart Sam's Club in Brooksville, FL is seeking an engaged frontline associate to provide member service, operate the checkout area, and assist with purchases and returns. You will guide members on self-service tech and promote services while maintaining safe, clean front-end spaces.

The role involves training new associates, coordinating merchandising zones, and helping secure assets while delivering a positive shopping experience. Wage is hourly with benefits and growth opportunities.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and handles returns, refunds, and exchanges.
• Guides members on self-service technology and promotes Sam's Club services.
• Ensures safety procedures and conducts safety sweeps.
• Trains Frontline Services associates on processes and tools.
• Maintains merchandising and organizes areas; assists with stocking and security.

Skills

Customer service

Cash handling

POS systems

Mobile apps

Tools

Cash register

Mobile retail apps

Job description

Walmart Sam's Club in Brooksville, FL is seeking an engaged frontline associate to provide member service, operate the checkout area, and assist with purchases and returns. You will guide members on self-service tech and promote services while maintaining safe, clean front-end spaces.

The role involves training new associates, coordinating merchandising zones, and helping secure assets while delivering a positive shopping experience. Wage is hourly with benefits and growth opportunities.