Front-End Team Lead - Member Experience & Operations

Walmart Inc.; Jacksonville (FL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Job summary

Walmart Sam's Club in Jacksonville, FL is seeking an associate to support member service and store operations. The role involves supervising associates, training on processes, and guiding service approaches to resolve member issues in line with company guidelines.

Responsibilities include assisting members with purchases, processing memberships and upgrades, operating registers or self-checkout, handling returns, and maintaining organized merchandise and clean facilities.

Qualifications

• 6 months retail experience including operating front-end equipment AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates and guide tasks and training
• Provide member service and assist with memberships, purchases, and upgrades
• Operate registers or self-checkout and support curbside pickup and returns
• Maintain area, organize merchandise, manage stock, and uphold cleanliness and policies

Skills

Retail experience

Customer service

Job description

Walmart Sam's Club in Jacksonville, FL is seeking an associate to support member service and store operations. The role involves supervising associates, training on processes, and guiding service approaches to resolve member issues in line with company guidelines.

Responsibilities include assisting members with purchases, processing memberships and upgrades, operating registers or self-checkout, handling returns, and maintaining organized merchandise and clean facilities.