Member Experience Team Lead

Sam's Club; Newington (CT); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO and leaves

Live Better U education program

Job summary

Sam's Club in Newington, CT is seeking a capable supervisor to assist management with daily operations in assigned area. You will assign duties, train associates, and ensure member service standards are met.

You will help with hiring, scheduling, coaching, and evaluating teammates, while promoting memberships and handling transactions at registers or self-checkout. A focus on integrity and teamwork is required.

Qualifications

• 6 months retail experience (minimum)
• Experience guiding and coaching associates
• Strong communication and teamwork abilities

Responsibilities

• Assist management with supervision of associates and assign duties
• Provide training and feedback to staff on processes and procedures
• Support member service by addressing member needs and guiding self-checkout and purchases
• Participate in recruiting, scheduling, coaching, and evaluating associates
• Ensure adherence to company policies and open-door policy and assist with cash handling and deposits

Skills

Supervision

Customer service

Communication

Training

Tools

POS registers

Job description

Sam's Club in Newington, CT is seeking a capable supervisor to assist management with daily operations in assigned area. You will assign duties, train associates, and ensure member service standards are met.

You will help with hiring, scheduling, coaching, and evaluating teammates, while promoting memberships and handling transactions at registers or self-checkout. A focus on integrity and teamwork is required.