Member Experience Team Lead

Walmart Inc.; Newington (CT); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) and stock purchase plans

Paid time off and parental leave

Job summary

Walmart Inc. in Newington, CT is hiring for a full-time Sam's Club associate. The role supports supervision of associates, delivers member services, and helps drive membership growth. The position includes responsibilities from training staff to handling inquiries and assisting with checkout, replenishment, and store operations.

The job emphasizes integrity, teamwork, and commitment to member satisfaction, with a focus on meeting performance goals and delivering quality service every shift.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area and communicate goals.
• Provide training and guidance on processes and member service approaches.
• Resolve member complaints following company guidelines andOpen Door Policy.
• Assist with recruiting, scheduling, and coaching of associates.
• Assist members with purchases and self-checkout.
• Maintain cleanliness and organization in the club.

Skills

Customer service

Front-end equipment

Tools

Cash register

Self-checkout

Job description

Walmart Inc. in Newington, CT is hiring for a full-time Sam's Club associate. The role supports supervision of associates, delivers member services, and helps drive membership growth. The position includes responsibilities from training staff to handling inquiries and assisting with checkout, replenishment, and store operations.

The job emphasizes integrity, teamwork, and commitment to member satisfaction, with a focus on meeting performance goals and delivering quality service every shift.