Member Experience Team Lead

COMFORT SYSTEMS; Lenexa (KS); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) program

Paid time off

Employee discounts

Job summary

Sam's Club in Lenexa, KS is seeking a Front-End Supervisor to assist management by directing associates, training staff, and delivering exceptional member service. You will assign duties, monitor performance, and help resolve member issues in line with company guidelines.

The role supports operations, including processing memberships and purchases, assisting members with self-checkout, and ensuring policy compliance.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision and training of associates
• Provide member service and assist with purchases
• Ensure compliance with policies and procedures

Skills

Retail experience

Customer service

Front-end equipment

Team leadership

Job description

Sam's Club in Lenexa, KS is seeking a Front-End Supervisor to assist management by directing associates, training staff, and delivering exceptional member service. You will assign duties, monitor performance, and help resolve member issues in line with company guidelines.

The role supports operations, including processing memberships and purchases, assisting members with self-checkout, and ensuring policy compliance.