Member Experience Team Lead

Walmart; City of Niagara Falls (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discount

Job summary

Walmart Sam's Club in Niagara Falls, NY is seeking an associate supervisor to aid management in mentoring staff, guiding member services, and driving store-wide performance. You will help assign duties, train associates, and support membership programs while upholding company standards.

You will assist with front-end operations, checkout activities, and general customer service, ensuring a positive shopping experience and adherence to procedures.

Qualifications

• 6 months of retail experience including operating front-end equipment.
• Must be 18 years of age or older

Responsibilities

• Supervise associates by assigning duties and training on processes and procedures.
• Provide member service guidance, process memberships and credit accounts, and promote Sams Club membership.
• Ensure compliance with policies and handle member issues according to guidelines.

Skills

Customer service

Cash handling

Retail experience

Tools

Cash register

Job description

Walmart Sam's Club in Niagara Falls, NY is seeking an associate supervisor to aid management in mentoring staff, guiding member services, and driving store-wide performance. You will help assign duties, train associates, and support membership programs while upholding company standards.

You will assist with front-end operations, checkout activities, and general customer service, ensuring a positive shopping experience and adherence to procedures.