Member Experience Specialist

Walmart

Rochester (MN)

On-site

USD 25,000 - 36,000

Full time

13 days ago
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Benefits offered by this job

Health benefits
Financial benefits
Paid time off
Live Better U education program

Job summary

Walmart Sam's Club in Rochester, MN is seeking a Customer Service Associate to assist members, operate the front end, resolve issues, and promote services and products. You will handle purchases, returns, and provide guidance on self-service tools to enhance the member experience.

The role emphasizes teamwork, safety, and adherence to company policies, with opportunities for training and growth within a supportive environment.

Qualifications

  • Retail experience including operating front end equipment (cash register) and working with mobile retail applications.

Responsibilities

  • Provide member service and resolve member issues and concerns in a friendly, efficient manner.
  • Process member purchases and assist with payments, returns, refunds and exchanges according to policies.
  • Promote Sam's Club products and services and guide members using self-service technology.
  • Assist with training of Member Frontline Services associates on processes and new technology.
  • Maintain a safe and organized checkout and shopping environment.

Job description

Walmart Sam's Club in Rochester, MN is seeking a Customer Service Associate to assist members, operate the front end, resolve issues, and promote services and products. You will handle purchases, returns, and provide guidance on self-service tools to enhance the member experience.

The role emphasizes teamwork, safety, and adherence to company policies, with opportunities for training and growth within a supportive environment.

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