Member Experience Specialist - Part Time, Flexible Schedule

Planet Fitness; Springfield (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Advancement opportunities

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness in Springfield, OH is hiring a Part Time Member Services Rep (Floater). You will warmly greet members and guests, answer questions, process sign-ups and payments, and ensure a clean, welcoming club environment that reflects our Judgement Free Zone culture.

This on-site role requires 16+ hours per month, the ability to obtain CPR/AED and tanning certifications, and a friendly, dependable attitude. Bilingual English/Spanish speakers are encouraged to apply.

Qualifications

• Must be 18 years of age or older.
• On-site work is required; this is not a remote position.
• Ability to learn and apply company cleaning practices, policies, and procedures.
• Must obtain CPR/AED and tanning certifications within required timeframes.
• Ability to read and follow verbal and written instructions.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with tours, sign-ups, and membership inquiries.
• Process memberships, cancellations, and payments accurately.
• Answer phones professionally and manage front desk tasks.
• Maintain club cleanliness and safety throughout shifts.
• Support promotions and member services.

Skills

Customer service

Bilingual English/Spanish

On-site required

Professionalism

Education

High school diploma or equivalent

Job description

Planet Fitness in Springfield, OH is hiring a Part Time Member Services Rep (Floater). You will warmly greet members and guests, answer questions, process sign-ups and payments, and ensure a clean, welcoming club environment that reflects our Judgement Free Zone culture.

This on-site role requires 16+ hours per month, the ability to obtain CPR/AED and tanning certifications, and a friendly, dependable attitude. Bilingual English/Spanish speakers are encouraged to apply.