Evening Member Services Rep — Full-Time Onsite

First National Bankers Bank; Springboro (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness in Springboro, OH is seeking a Member Services Representative to greet members, handle inquiries, and process memberships, ensuring a warm, Judgement Free Zone experience. The role emphasizes outstanding customer service, on-site presence, and collaboration with club management.

Bilingual English/Spanish is encouraged; CPR/AED and tanning certifications are required within specified timeframes.

Qualifications

• Must be 18 years of age or older.
• Must be able to work on-site; not remote.
• Bilingual English/Spanish encouraged to apply.
• CPR/AED Certification and Tanning Certification within required timeframes.

Responsibilities

• Greet members and guests professionally and provide outstanding service.
• Explain memberships and assist with sign-ups and tours.
• Process memberships, cancellations and payments accurately.
• Keep the club clean and ensure a safe, welcoming environment.

Skills

Customer service

On-site work

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Planet Fitness in Springboro, OH is seeking a Member Services Representative to greet members, handle inquiries, and process memberships, ensuring a warm, Judgement Free Zone experience. The role emphasizes outstanding customer service, on-site presence, and collaboration with club management.

Bilingual English/Spanish is encouraged; CPR/AED and tanning certifications are required within specified timeframes.