Member Experience Specialist: Open Accounts & Loans

Alabama Credit Union; Alabama; On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused financial institution is seeking a Member Experience Representative to serve members at the Airbus Branch in Mobile, Alabama. The role involves onboarding new members, assisting with financial transactions, and promoting additional products and services. Successful candidates will have a high school diploma, strong customer service skills, and the ability to thrive in a fast-paced environment. This is a frontline position that requires a commitment to helping others and maintaining confidentiality.

Qualifications

• High school diploma or equivalent required.
• Customer service skills and cash handling experience are essential.
• Ability to follow procedures for account opening and sell products.

Responsibilities

• Engage members by onboarding and opening new accounts.
• Assist members with financial transactions and loan requests.
• Provide information about products and services.

Skills

Customer service skills

Cash handling

Good computer skills

Bilingual (Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office products

Job description

A community-focused financial institution is seeking a Member Experience Representative to serve members at the Airbus Branch in Mobile, Alabama. The role involves onboarding new members, assisting with financial transactions, and promoting additional products and services. Successful candidates will have a high school diploma, strong customer service skills, and the ability to thrive in a fast-paced environment. This is a frontline position that requires a commitment to helping others and maintaining confidentiality.