Member Experience Specialist

Alabama Credit Union; Tuscaloosa (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Alabama Credit Union in Tuscaloosa is looking for a Member Experience Representative to provide outstanding service to our members. In this front-line customer service role, you will be responsible for onboarding members, assisting them with their financial transactions, and promoting various products. The ideal candidate should possess a high school diploma, excellent customer service and cash handling skills, and proficiency in Microsoft Office. A passion for helping the community is essential for this opportunity.

Qualifications

• Ability to follow lengthy procedures for account opening.
• Ability to describe and sell products and services to members.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Onboard members by opening new accounts.
• Assist members with their financial transactions.
• Provide information about products and services.

Skills

Customer service skills

Cash handling

Good computer skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office products

Web-based applications

Job description

Alabama Credit Union in Tuscaloosa is looking for a Member Experience Representative to provide outstanding service to our members. In this front-line customer service role, you will be responsible for onboarding members, assisting them with their financial transactions, and promoting various products. The ideal candidate should possess a high school diploma, excellent customer service and cash handling skills, and proficiency in Microsoft Office. A passion for helping the community is essential for this opportunity.