Member Experience Specialist: Open Accounts Guide Finances

Credit-Unions-of-Alabama; Decatur (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

Alabama Credit Union in Decatur, Alabama is seeking a dedicated Member Experience Representative to join our branch team. This full-time frontline position focuses on welcoming members, opening new accounts, and delivering a relationship-building experience that helps members meet their financial goals.

You will assist with loan requests and everyday transactions, including cash handling and posting payments, while promoting our full range of products and services to support the community you

Qualifications

• High school diploma or equivalent.
• Customer service skills and cash handling experience.
• Ability to use Microsoft Office and web-based applications.
• Ability to follow lengthy procedures for account opening.
• Desire to help others in the community.

Responsibilities

• Onboard members by opening new accounts and providing a relationship-building experience.
• Assist members with loan requests and financial transactions.
• Handle cash and process deposits, withdrawals, and other basic transactions.
• Provide information on products and services to meet members' financial needs.

Skills

Customer service

Cash handling

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based applications

Job description

Alabama Credit Union in Decatur, Alabama is seeking a dedicated Member Experience Representative to join our branch team. This full-time frontline position focuses on welcoming members, opening new accounts, and delivering a relationship-building experience that helps members meet their financial goals.

You will assist with loan requests and everyday transactions, including cash handling and posting payments, while promoting our full range of products and services to support the community you