Member Experience Specialist: Onboarding & Banking

Alabama Credit Union; Orange Beach (AL); On-site; USD 21,000 - 26,000; Full time

Job summary

Alabama Credit Union is hiring a frontline Member Experience Representative for the Orange Beach Branch in Orange Beach, Alabama. You will open new accounts, assist with loans and transactions, and guide members through product options to meet their financial needs.

The role emphasizes strong customer service, accuracy, and the ability to thrive in a fast-paced environment while building relationships in the community.

Qualifications

• High school diploma or equivalent required.
• Customer service skills are essential.
• Cash handling experience preferred.
• Ability to describe and sell products and services to members.

Responsibilities

• Open new accounts and onboard members at the Orange Beach Branch.
• Assist members with financial transactions including deposits, withdrawals, and card payments.
• Provide information about Alabama Credit Union products and services to meet members' needs.
• Support a fast-paced environment with attention to detail and accuracy.

Skills

Customer service

Cash handling

Computer skills

Sales skills

Education

High school diploma

Tools

Microsoft Office

Job description

Alabama Credit Union is hiring a frontline Member Experience Representative for the Orange Beach Branch in Orange Beach, Alabama. You will open new accounts, assist with loans and transactions, and guide members through product options to meet their financial needs.

The role emphasizes strong customer service, accuracy, and the ability to thrive in a fast-paced environment while building relationships in the community.