Member Experience Specialist - Branch Banking

Alabama Credit Union; Foley (AL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Alabama Credit Union in Foley, Alabama is seeking a Member Experience Representative to open new accounts and provide a strong relationship-building experience for our members at the Foley Branch. You will handle basic financial transactions, assist with loan requests, and promote additional products and services.

The role emphasizes excellent customer service in a fast-paced environment, with opportunities to learn and advance within the company and community involvement as part of daily

Formación

• Minimum qualifications: a high school diploma or equivalent, customer service skills, cash handling, good computer skills (including the ability to use Microsoft Office products and web-based applications), the ability to follow lengthy procedures for account opening, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community.
• Other preferred qualifications: one to three years of similar or related experience. Bilingual (Spanish) is a plus.

Responsabilidades

• Open accounts and onboard members with Alabama Credit Union, providing a relationship-building experience.
• Assist members with loans and financial transactions, including deposits, withdrawals, and card orders, while promoting additional products and services.

Conocimientos

Customer service

Cash handling

Computer skills

Sell products

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Alabama Credit Union in Foley, Alabama is seeking a Member Experience Representative to open new accounts and provide a strong relationship-building experience for our members at the Foley Branch. You will handle basic financial transactions, assist with loan requests, and promote additional products and services.

The role emphasizes excellent customer service in a fast-paced environment, with opportunities to learn and advance within the company and community involvement as part of daily