Member Onboarding & Service Specialist

Alabama Credit Union; United States; Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Alabama Credit Union in Mobile, Alabama seeks a friendly, detail-oriented Member Experience Representative to greet members, open new accounts, and build lasting relationships at the West Mobile Branch.

This frontline role handles deposits, withdrawals, loan assistance, and card orders, providing accurate information and guiding members to suitable products and services with a strong commitment to service. The position requires teamwork and a customer-first mindset in a fast-paced environment.

Qualifikationen

• Minimum qualifications: a high school diploma or equivalent.
• Customer service skills and cash handling.
• Ability to use Microsoft Office products and web-based applications.
• Ability to follow lengthy procedures for account opening.
• Ability to describe and sell products and services to members.
• Ability to adapt in a fast-paced environment with attention to detail.
• Bilingual (Spanish) is a plus.

Aufgaben

• Open accounts for members.
• Assist members with deposits, withdrawals, and basic transactions.
• Process loan requests and advise on related products and services.
• Handle card orders and other member requests with accuracy and courtesy.

Kenntnisse

Customer service

Cash handling

Attention to detail

Communication skills

Sales oriented

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Web-based applications

Jobbeschreibung

Alabama Credit Union in Mobile, Alabama seeks a friendly, detail-oriented Member Experience Representative to greet members, open new accounts, and build lasting relationships at the West Mobile Branch.

This frontline role handles deposits, withdrawals, loan assistance, and card orders, providing accurate information and guiding members to suitable products and services with a strong commitment to service. The position requires teamwork and a customer-first mindset in a fast-paced environment.