Member Experience Specialist - Gym Front Desk

Planet Fitness - PINNACLE FIT CLUBS, LLC; Worth Township (IL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision insurance

401(k) options with match

Paid Time Off

$0.50/hour overnight shift diff

Free Black Card Membership

Job summary

Planet Fitness is seeking a Member Services Representative to create a welcoming experience for members and guests. You will greet members, assist with memberships and programs, and ensure a clean, friendly club environment on an FT schedule with day/evening shifts.

The role emphasizes high-quality customer service, accuracy in transactions, and teamwork within a fast-paced fitness environment. This is an on-site position with opportunities for growth within the franchise.”

Qualifications

• Required Degree High school

Responsibilities

• Welcomes members and guests with enthusiasm and professionalism.
• Provides accurate information about memberships and club programs.
• Assists with front desk duties, including check-ins, payments, and member records.
• Maintains clean and welcoming front desk area and supports club operations.

Education

High school

Job description

Planet Fitness is seeking a Member Services Representative to create a welcoming experience for members and guests. You will greet members, assist with memberships and programs, and ensure a clean, friendly club environment on an FT schedule with day/evening shifts.

The role emphasizes high-quality customer service, accuracy in transactions, and teamwork within a fast-paced fitness environment. This is an on-site position with opportunities for growth within the franchise.”