Member Experience Specialist and Front Desk

Planet Fitness - DMALF; McAllen (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading fitness chain in Texas is seeking a Member Services Representative/Back-Up Fitness Instructor to enhance member experience. This role entails delivering exceptional customer service, managing member interactions, and maintaining club cleanliness. The ideal candidate is dependable, possesses strong communication skills, and is passionate about fitness. Join a team that values health and community involvement.

Qualifications

• 6-12 months of face-to-face customer service experience.
• Ability to pass a background check.
• Must be CPR/AED Certified prior to employment.

Responsibilities

• Greet members and guests with confidence and professionalism.
• Deliver efficient customer service with accuracy.
• Answer phones and assist callers with inquiries.
• Perform prospective member calls and tours.
• Ensure cleaning and sanitizing of the club and equipment as needed.

Skills

Customer service skills

Communication skills

Problem-solving skills

Punctuality

Dependability

Job description

A leading fitness chain in Texas is seeking a Member Services Representative/Back-Up Fitness Instructor to enhance member experience. This role entails delivering exceptional customer service, managing member interactions, and maintaining club cleanliness. The ideal candidate is dependable, possesses strong communication skills, and is passionate about fitness. Join a team that values health and community involvement.