Member Experience Specialist & Front-End Trainer

Sam's Club; Kannapolis (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Kannapolis, NC is hiring a Frontline Customer Associate to provide member service, process purchases, and promote products. You’ll handle returns, assist with mobile app use, and maintain a safe, organized checkout and merchandising area.

Qualifications include retail experience and familiarity with front-end cash registers and mobile retail apps. The role offers competitive hourly pay, benefits, and opportunities to grow within Sam's Club and Walmart family.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Familiarity with mobile retail applications.

Responsibilities

• Provides member service at the front end and processes purchases.
• Assists with payments, returns, refunds, and exchanges per store policy.
• Maintains checkout areas and promotes Sam's Club products and services.
• Guides members with self-service technology and assists with merchandise location.

Skills

Retail experience

Cash handling

Mobile apps familiarity

Tools

Cash register

Mobile retail apps

Job description

Sam's Club in Kannapolis, NC is hiring a Frontline Customer Associate to provide member service, process purchases, and promote products. You’ll handle returns, assist with mobile app use, and maintain a safe, organized checkout and merchandising area.

Qualifications include retail experience and familiarity with front-end cash registers and mobile retail apps. The role offers competitive hourly pay, benefits, and opportunities to grow within Sam's Club and Walmart family.