Member Experience Specialist - Front End & Safety

Sam's Club; Durham (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits: medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off and parental leave

Short-term and long-term disability

Company discounts

Job summary

Sam's Club is seeking a member service associate in Durham, NC. This position requires retail experience, focusing on member assistance, managing transactions, and maintaining a safe shopping environment. The role includes training new associates and promoting products. Offering competitive hourly wages from $17.00 to $25.00, plus various health and financial benefits.

Join a team committed to service and safety, while making a positive impact on the shopping experience for all members.

Qualifications

• Must have retail experience, particularly with front-end equipment such as cash registers.
• Experience with mobile retail applications is preferred.

Responsibilities

• Provide member service and guide members in self-service technology.
• Maintain checkout and entrance areas and keep merchandise well arranged.
• Process payments, returns, refunds, and exchanges.
• Conduct safety sweeps and report unsafe situations.
• Assist in training new associates.

Skills

Retail experience

Operating front-end equipment

Experience with mobile retail applications

Job description

Sam's Club is seeking a member service associate in Durham, NC. This position requires retail experience, focusing on member assistance, managing transactions, and maintaining a safe shopping environment. The role includes training new associates and promoting products. Offering competitive hourly wages from $17.00 to $25.00, plus various health and financial benefits.

Join a team committed to service and safety, while making a positive impact on the shopping experience for all members.