Member Experience Specialist - Front End & Member Support

Walmart Inc.; Dubuque (IA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Stock purchase plans

Life insurance

Job summary

Sam's Club #4973 in Dubuque, IA is seeking a front-end associate to provide member service, maintain the checkout area, resolve concerns, and assist with self-service technology. The position offers shifts that may vary and an hourly wage range of $19.00 to $27.00.

Responsibilities include processing purchases, handling payments, returns, refunds and exchanges according to policy; promoting products, organizing merchandise, and supporting safety and training of teammates to deliver a welcoming

Qualifications

• Retail experience including operating front end equipment (cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Resolves member issues and concerns and promotes products and services.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.
• Maintains entrance and exit areas and verifies membership cards.
• Trains Frontline Services associates on processes and new technology.
• Ensures area organization, shrink control, and documentation.
• Delivers continuous learning and process improvement opportunities.

Job description

Sam's Club #4973 in Dubuque, IA is seeking a front-end associate to provide member service, maintain the checkout area, resolve concerns, and assist with self-service technology. The position offers shifts that may vary and an hourly wage range of $19.00 to $27.00.

Responsibilities include processing purchases, handling payments, returns, refunds and exchanges according to policy; promoting products, organizing merchandise, and supporting safety and training of teammates to deliver a welcoming