Member Experience Specialist

Walmart; Cedar Rapids (IA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education benefits

Job summary

Walmart in Cedar Rapids, IA is hiring for a Front End Associate to provide member service, operate checkout, and promote Sam’s Club products. You will handle payments, returns, and exchanges in accordance with policies while maintaining a safe and inviting shopping environment.

As part of the Sam’s Club team, you will help members with purchasing decisions, assist with self-service technology, and support training for frontline associates.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service at checkout and resolve issues.
• Promote Sam’s Club products and services to members.
• Process payments, returns, refunds and exchanges per policy.
• Assist members with self-service technology and purchasing decisions.
• Maintain a safe, clean, and inviting shopping environment.
• Support training and onboarding for frontline associates.

Skills

Retail experience

Front end equipment

Mobile apps usage

Job description

Walmart in Cedar Rapids, IA is hiring for a Front End Associate to provide member service, operate checkout, and promote Sam’s Club products. You will handle payments, returns, and exchanges in accordance with policies while maintaining a safe and inviting shopping environment.

As part of the Sam’s Club team, you will help members with purchasing decisions, assist with self-service technology, and support training for frontline associates.