Member Experience Specialist - Front Desk & Service

Planet Fitness; Sioux Falls (SD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Advancement Opportunities

Job summary

A local fitness club in Sioux Falls is seeking a Customer Service Representative to create a positive member experience through exceptional service. Responsibilities include greeting potential members, handling front desk tasks, and maintaining club cleanliness. The ideal candidate will possess strong customer service skills and a good work ethic. This position offers a variety of benefits including health insurance and free membership for self and one family member.

Qualifications

• Must be able to lift to 50 lbs. less than 30% of the time.
• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely to assist with questions.
• Help maintain the cleanliness of the club.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

A local fitness club in Sioux Falls is seeking a Customer Service Representative to create a positive member experience through exceptional service. Responsibilities include greeting potential members, handling front desk tasks, and maintaining club cleanliness. The ideal candidate will possess strong customer service skills and a good work ethic. This position offers a variety of benefits including health insurance and free membership for self and one family member.