Member Experience Specialist (Front Desk & Sales)

Planet Fitness; Aurora (CO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Training & development

Health, Dental and Vision Insurance

Employee Appreciation Program

Free Membership for self and one family member or friend

Dollars for Scholars Program

Job summary

A popular fitness club in Colorado is looking for a Customer Service Representative who will be responsible for sales and ensuring a positive experience for members. Candidates should possess strong customer service skills and basic computer proficiency. Responsibilities include greeting potential members, assisting with front desk tasks, and resolving member inquiries. Benefits include health insurance options and a free membership for self and a friend.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency needed.

Responsibilities

• Greet potential members and provide a great customer experience.
• Assist with front desk tasks and member check-ins.
• Handle member services issues and questions.

Skills

Customer service

Basic computer proficiency

Problem solving

Job description

A popular fitness club in Colorado is looking for a Customer Service Representative who will be responsible for sales and ensuring a positive experience for members. Candidates should possess strong customer service skills and basic computer proficiency. Responsibilities include greeting potential members, assisting with front desk tasks, and resolving member inquiries. Benefits include health insurance options and a free membership for self and a friend.