Member Experience Specialist – Front Desk & Sales

Planet Fitness; Elk River (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental, and Vision Insurance

Advancement Opportunities

Job summary

A leading fitness organization in Elk River is looking for a Customer Service Representative to create a positive member experience and manage front desk operations. Responsibilities include greeting potential members, handling inquiries, and maintaining club cleanliness. Strong customer service skills and a good work ethic are essential. Benefits include health insurance, a free membership, and advancement opportunities.

Qualifications

• Strong customer service skills are essential for interacting with members.
• Basic computer proficiency required for member management tasks.
• Honesty and a good work ethic are fundamental.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks such as answering calls and assisting members.
• Facilitate member service issues and maintain club cleanliness.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

A leading fitness organization in Elk River is looking for a Customer Service Representative to create a positive member experience and manage front desk operations. Responsibilities include greeting potential members, handling inquiries, and maintaining club cleanliness. Strong customer service skills and a good work ethic are essential. Benefits include health insurance, a free membership, and advancement opportunities.